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Shipping policy


 

GENERAL INFORMATION:

  • All orders are dispatched on the same day if placed by 12pm noon from Monday to Friday.
  • During peak and sale periods there may be slight delays in dispatching.
  • Delivery and tracking details will be provided in your confirmation email. We will update your order with tracking information, so you have up-to-date information on your parcel.

DELIVERY OPTIONS:

  • Standard Shipping: 2-6 Business Days
  • Express Shipping: 1-4 Business Days

Please allow extra time for delivery to regional and remote areas.

FREE LOCAL PICKUP:

  • Place your order online and select the 'pick up' option at checkout.
  • It takes approximately 1-4 hours for your order to be ready for pickup. You will receive an email confirmation once your order is ready.
  • Address: Unit 2, 8C Picton Road EAST BUNBURY WA 6230
*We will not be held responsible for delays or late delivery of Australia Post or courier services.

 


*If a parcel does not arrive as anticipated, please allow 5-7 working days for Australia Post or couriers to complete process of tracking and locating as in most cases it turns up after 3-7 days of expected delivery. We cannot refund or send another item until this process is completed.

*We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address.

All of our prices are in Australian dollars (AUD) and include GST(Goods and services tax)